Time Based Push Nudges

'Nudges' or push notifications are designed to educate users and drive a particular action.

What are the use cases of the nudges?

• Run a reminder push notification for users who have won a scratch card, but have not yet scratched the card, with the help of a nudge he gets a notification and he takes necessary action.

• Send reminder nudges on available coupons for users to redeem.

• Inform customers about a new campaign launch.

• Encourage User A to nudge User B to complete referrals

What are the segments that are available?

• We support Nudges for all users at the campaign level or at the client level

• We support Users in a particular campaign using userid so that only those users will get a nudge.

  • For example, Users who have not scratched scratch cards, will get a nudge and get redirected to the scratch card (or wallet page or the campaign)

What If a user has multiple unlocked scratch cards?

• We limit the nudge to only X times

Can we filter a few users out of a segment?

• Yes, we need a CSV file with userids, we will filter the userids so that the given userids will not get a nudge

How to set up time-based nudges with CustomerGlu

• Step 1:

  • We will send you an input sheet that looks like this (Make a copy of this sheet)https://docs.google.com/spreadsheets/d/1Zw9Fo8IXxiU47BEg8-KfMGigQhIEKYmQxRFBeWESLXk/edit#gid=1532505167

• Step 2:

  • Give us the required content like Title, body, image, time, and days

  • 
  • Note: We even support segmentation in nudges if you only want to nudge a user that fits your use case and the rest of the users should not get it, it's possible

  • By giving the necessary CTA deep links, we can redirect the user directly to the game, unclaimed reward/ voucher, a new offer, etc, the possibilities are unlimited

• Step 3:

  • Once this Nudge input sheet is verified by us, we will deploy the required nudges for you

Make a copy of this sheet: Nudge Input sheet

For any further assistance drop an email to [email protected]