> For the complete documentation index, see [llms.txt](https://help.customerglu.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.customerglu.com/time-based-push-nudges.md).

# Time Based Push Nudges

## 'Nudges' or push notifications are designed to educate users and drive a particular action.

**What are the use cases of the nudges?**

* Run a reminder push notification for users who have won a scratch card, but have not yet scratched the card, with the help of a nudge he gets a notification and he takes necessary action.
* Send reminder nudges on available coupons for users to redeem.
* Inform customers about a new campaign launch.
* Encourage User A to nudge User B to complete referrals

**What are the segments that are available?**

* We support Nudges for all users at the campaign level or at the client level
* We support Users in a particular campaign using userid so that only those users will get a nudge.
  * *For example*, Users who have not scratched scratch cards, will get a nudge and get redirected to the scratch card (or wallet page or the campaign)

**What If a user has multiple unlocked scratch cards?**

* We limit the nudge to only X times

**Can we filter a few users out of a segment?**

* Yes, we need a CSV file with userids, we will filter the userids so that the given userids will not get a nudge

#### How to set up time-based nudges with CustomerGlu

* **Step 1:**
  * We will send you an input sheet that looks like this (Make a copy of this sheet)<https://docs.google.com/spreadsheets/d/1Zw9Fo8IXxiU47BEg8-KfMGigQhIEKYmQxRFBeWESLXk/edit#gid=1532505167>
* **Step 2:**

  * Give us the required content like Title, body, image, time, and days
  *

  ```
  <figure><img src="/files/A50a0Glesf9uMGAntV4P" alt=""><figcaption></figcaption></figure>
  ```

  * *Note: We even support segmentation in nudges if you only want to nudge a user that fits your use case and the rest of the users should not get it, it's possible*
  * By giving the necessary CTA deep links, we can redirect the user directly to the game, unclaimed reward/ voucher, a new offer, etc, the possibilities are unlimited
* **Step 3:**
  * Once [this](https://docs.google.com/spreadsheets/d/1Zw9Fo8IXxiU47BEg8-KfMGigQhIEKYmQxRFBeWESLXk/edit#gid=1532505167) Nudge input sheet is verified by us, we will deploy the required nudges for you

**Make a copy of this sheet:** [**Nudge Input sheet**](https://docs.google.com/spreadsheets/d/1Zw9Fo8IXxiU47BEg8-KfMGigQhIEKYmQxRFBeWESLXk/edit#gid=1532505167)

#### For any further assistance drop an email to [**cs@customerglu.net**](mailto:cs@customerglu.net)