# Time Based Push Nudges

## 'Nudges' or push notifications are designed to educate users and drive a particular action.

**What are the use cases of the nudges?**

* Run a reminder push notification for users who have won a scratch card, but have not yet scratched the card, with the help of a nudge he gets a notification and he takes necessary action.
* Send reminder nudges on available coupons for users to redeem.
* Inform customers about a new campaign launch.
* Encourage User A to nudge User B to complete referrals

**What are the segments that are available?**

* We support Nudges for all users at the campaign level or at the client level
* We support Users in a particular campaign using userid so that only those users will get a nudge.
  * *For example*, Users who have not scratched scratch cards, will get a nudge and get redirected to the scratch card (or wallet page or the campaign)

**What If a user has multiple unlocked scratch cards?**

* We limit the nudge to only X times

**Can we filter a few users out of a segment?**

* Yes, we need a CSV file with userids, we will filter the userids so that the given userids will not get a nudge

#### How to set up time-based nudges with CustomerGlu

* **Step 1:**
  * We will send you an input sheet that looks like this (Make a copy of this sheet)<https://docs.google.com/spreadsheets/d/1Zw9Fo8IXxiU47BEg8-KfMGigQhIEKYmQxRFBeWESLXk/edit#gid=1532505167>
* **Step 2:**

  * Give us the required content like Title, body, image, time, and days
  *

  ```
  <figure><img src="https://3335803345-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHmq9lijHsjhUJt5r3bNi%2Fuploads%2FgLbpCQ45hfiN3PpsIw5i%2FScreenshot%20from%202022-09-16%2017-21-35.png?alt=media&#x26;token=00dc51e7-cfdc-4d53-91be-8ae9fe59b085" alt=""><figcaption></figcaption></figure>
  ```

  * *Note: We even support segmentation in nudges if you only want to nudge a user that fits your use case and the rest of the users should not get it, it's possible*
  * By giving the necessary CTA deep links, we can redirect the user directly to the game, unclaimed reward/ voucher, a new offer, etc, the possibilities are unlimited
* **Step 3:**
  * Once [this](https://docs.google.com/spreadsheets/d/1Zw9Fo8IXxiU47BEg8-KfMGigQhIEKYmQxRFBeWESLXk/edit#gid=1532505167) Nudge input sheet is verified by us, we will deploy the required nudges for you

**Make a copy of this sheet:** [**Nudge Input sheet**](https://docs.google.com/spreadsheets/d/1Zw9Fo8IXxiU47BEg8-KfMGigQhIEKYmQxRFBeWESLXk/edit#gid=1532505167)

#### For any further assistance drop an email to [**cs@customerglu.net**](mailto:cs@customerglu.net)